Appointments

A number of appointments are reserved each day for emergencies.

• phone us on 820068 from 8am

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

999 or Visit A&E

999 or A& E should be used if you are suffering from one of more of the followins:

• Severe Bleeding
• Choking
• Breathing Difficulties
• Uncontrolled Seizures
• Severe Chest Pain
• Suspected Stroke
• Severe Burns or Scalds
• Severe Allergic Reactions

Self-presentation to an emergency department may still be appropriate if your ailment is not life threatening but still requires emergency treatment.

A&E departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:

• Loss of consciousness
• Acute confused state and fits that are not stopping
• Persistent, severe chest pain
• Breathing difficulties
• Severe bleeding that cannot be stopped

Pre-bookable slots are available up to four weeks in advance.

• use your NHS account (through the NHS website or NHS App) 
• phone us on 820068 from 8am, Monday to Friday 
• visit the surgery and speak with a receptionist, Monday to Friday from 8am

Self Care

For minor ailments you could safely treat your symptoms at home, for example through rest or with appropriate over the counter medicines

If you’re suffering from a minor illness such as sunburn or a hangover, treating it at home is the best option. By making sure you have a well-stocked medicine cupboard filled with essentials like painkillers, allergy tablets, plasters, thermometers, and antiseptics, you will have a speedy recovery!

What does Self Care involve?

• Taking painkillers
• Keeping hydrated
• Staying warm and wrapped up
• Treating any injuries with plasters or antiseptic
• Taking allergy tablets
• Taking any relevant prescription drugs, such as inhalers, when required

Seek Advice From A Pharmacist

Pharmacists are highly skilled healthcare professionals who can offer valuable advice.

Your local pharmacy is the best place to go if you’re suffering from common illnesses for example : coughs, colds, hayfever, eczema and period pain

Pharmacists are experts in medicines and can help you without an appointment. Most have private consultation areas, so they are a good first port of call. Your pharmacist will tell you if you need further medical attention.

Consulting with a Pharmacist first can ensure that you get the treatment you need in the shortest possible time, reducing the pressure on GP appointments.

Find a pharmacy - NHS

Please be aware the GP and Nurse Practitioner consultations are 15 minutes long. The GP or NP may only have time to deal with one or two problems and may ask you to book another appointment. If your doctor asks you to make a follow up appointment please make sure reception are aware when booking in order to ensure you are seen by the same doctor on your subsequent visit.

We recommend you see the same doctor whenever possible to maintain continuity of care but appreciate that, due to some GP’s working part-time hours and the urgency of your request, this may not always be possible. When this is not possible another doctor will be able to see you.

Please click here for appointment times and doctor's weekly timetable

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• phone us on 820068 from 8am, Monday to Friday 
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you need an interpreter
• if you have any other access or communication needs

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.